# About Cactus

Why Cactus exists, what its makers believe, and who builds it.

We're building the help center for the agentic era.

## Shipping got cheap. Explaining didn't.

A release used to be an event. Someone had the afternoon to write it up. Now three people ship like thirty, and the write-up is still one person, one page, one afternoon at a time.

## We've been that team.

- **09:14** The release goes out. Seven commits. One of them moves the export button.
- **09:40** A customer asks support where the export button went.
- **10:05** Support asks engineering. Engineering reads the diff.
- **10:30** The answer lands in a Slack thread. It is a good answer. Nobody will find it again.
- **Thursday** The help page still says the button is under Settings. It will say so for months.

## What we believe.

### The code is the truth.

Everything else is a description of it.

### Show your sources.

An answer that can't say where it came from is a guess.

### Agents are readers now.

They get the same answer a person would.

### Small teams first.

If it takes a technical writer to run, we built the wrong thing.

## Founders.

### Nour

AI & Agentic Product Director. Nearly a decade in AI and data science: a data science lab ([ukaiyo.com](https://ukaiyo.com), [laccuna.com](https://laccuna.com)), then [Oaki](https://oaki.io), now Workleap.

[GitHub](https://github.com/Nou-r) · [X](https://x.com/_notnour) · [LinkedIn](https://www.linkedin.com/in/nelba/)

### Kevin

Senior Product Designer. Designs the software a team lives in all day, in Workleap's Innovation Lab. Before that, 7Geese, through its exit.

[X](https://x.com/kevinfales) · [LinkedIn](https://www.linkedin.com/in/kevinfales/)

## Join the waitlist.

[Join the waitlist](/#waitlist)

Questions? Ask Cactus in the corner of this page, or write to [support@heycactus.ai](mailto:support@heycactus.ai).