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Acme DocsAccountSigning in
Signing in
Sign in with your password, Google or a magic linksingle sign-on.
A reset link works once and lasts fifteen minutesan hour.
Two-factor codes come by SMSfrom an authenticator app.
Docs that keep up with your code.
Every page of your help site is written from your code. Ship a change and the pages it touched are rewritten the same day, with a What's New entry to match. Anything your team edits by hand stays edited.
Resetting your password
Ask for a reset link from the sign-in page, then set a new password within an hour.
On the sign-in page, press Forgot password and type the email you sign in with. Acme sends a reset link to that address within a minute. If nothing arrives, look in your spam folder, then ask again.
A reset link works once and lasts an hour. Asking for a new one cancels the link before it, so open the newest email. Once you set a new password, every other device you're signed in on is signed out.
Live support that knows your product.
A customer asks in your product or on your help site and gets an answer right away, grounded in what your code actually does, with the help page to back it up. Ask for a person and your team takes over.
Waiting on you
- The reset link says it expiredSam: Sorry about that, Maya. I've cleared the old links on our side and sent you a fresh one.MessengerMaya Osei · 1m ago
Open
- Where do I find my API key now?Cactus: Your API keys moved out of Settings onto a page of their own, called API keys.Help CenterPriya Raman · 12m ago
- Can I download last month's invoice?Cactus: Open Settings, then Billing, and press Download beside the month you need.MessengerJonas Weber · 26m ago
- Does sign-in remember my email?Cactus: Yes. The sign-in page now remembers the email you typed last time.DiscordLeo Martins · 1h ago
- The reset email came twiceCactus: That was a bug, and it's fixed. A reset email now lands once.Help CenterAna Costa · 2h ago
Maya Osei5m ago
I asked for a password reset this morning and the link says it expired. Can I get a new one?
Cactus5m ago
A reset link works once and lasts an hour. To get a new one, press Forgot password on the sign-in page and open the newest email, since asking again cancels the older link.
Resetting your password
Maya Osei3m ago
I did that twice and it still says expired. Can I talk to someone?
- EscalatedHanded to your team in #support on Slack3m ago
Sam · Acmefrom Slack1m ago
Sorry about that, Maya. I've cleared the old links on our side and sent you a fresh one.
And your docs are agent ready.
Customers ask AI assistants about your product too. Your help site answers them as well as it answers people.
- Any AI assistant reads it the way a person does.
- Every answer is current as of your last release.
- Nothing to set up. Every help site ships ready.
How long does a password reset link last in Acme, and how do I get a new one?
Read Resetting your password from docs.acme.com
A reset link works once and lasts an hour. To get a new one, press Forgot password on the sign-in page and open the newest email, since asking again cancels the older link.
Resetting your passworddocs.acme.com
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Your automated changelog: What's New
Each release, written from its commits as it ships.
Oct 19–25, 2026
Checked quotes for answer rewrites
When Cactus revises a response, it retains the existing wording and includes only additions grounded in reviewed quotations.
ImprovedOct 12–18, 2026
Structured answer cards
Answers show structured details alongside text. In the Inbox, review grouped customer requests, track their Linear issues, and see remembered facts and answers affected by releases. You can also publish a French Help Center.
NewOct 5–11, 2026
Language-specific Help Center addresses
Help Center pages get language-specific addresses so readers can open their language’s content. Cactus streams answers, brings conversations into Docs and the Help Center, adds Slack cards for unanswered questions, and groups What’s New into weekly stories.
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