Agent-friendly help

Make your Help Center’s published content available to crawlers, MCP clients, and browser agents.

Give agents access

If your Help Center is public, anyone can read its published pages without an account, key, or cookie, and its public MCP address answers from those pages.

  • Public Help Centers allow crawlers and set the Content Signal to search=yes, ai-input=yes. Team-only Help Centers disallow crawlers.

  • Team members can read a team-only Help Center in a browser signed in to Cactus or with a token from that Help Center’s sign-in.

  • Draft pages and pages meant for one person aren’t reachable through the Help Center or its MCP address.

Machine-readable files

These paths are relative to your Help Center’s origin. When enabled, its Agents page lists the MCP address, any available A2A address, browser tools, and machine-readable files.

File or addressWhat it provides
robots.txtPublic Help Centers allow crawlers and state search=yes, ai-input=yes; team-only Help Centers disallow crawlers.
/sitemap.xmlPage addresses and, when known, when each page last changed.
/llms.txtPublished pages, one line each, with guidance on when to read them.
/llms-full.txtEvery page in one file.
/<page>/mdA Markdown copy of a page.
/openapi.jsonThe Help Center’s OpenAPI description.
/.well-known/mcp/server-card.jsonThe MCP address, its sign-in requirements, and its tools.
/.well-known/agent-card.jsonThe A2A address and its skill, on public Help Centers.
/.well-known/agent-skills/index.jsonThe skill index and a digest of the skill file.
/.well-known/agent-skills/ask-help/SKILL.mdInstructions for answering from published help over MCP or as text.
/auth.md and /.well-known/oauth-authorization-serverAgent sign-in guidance and OAuth metadata.
/memory.gitA read-only clone of a public Help Center’s published pages, topic and related-page links, and public What's New releases.

To clone a public Help Center, use its site address in this command:

Terminal

git clone https://<site>/memory.git

  • The API catalog associates the Help Center with its OpenAPI description, MCP address, and MCP card; public sites also include the A2A card.

  • The AI discovery catalog lists MCP and, on public Help Centers, A2A.

Search and read

  • From an MCP client, use search_help to find pages about a word or feature, then read_page to read a page in full.

  • In a browser, search_help finds matching pages and read_help_page reads a page by its slug.

  • While your Help Center is live, browser agents can also list topics and read releases.

  • ask_cactus returns an answer with the pages it cites.

Test browser tools

  1. On your Help Center’s Agents page, check the registration status for this browser.

  2. On your Help Center’s Agents page, select Run beside a sample tool. The result appears beneath it.

On the Help Center's Agents page, select Run beside a sample tool.

If your browser doesn’t expose WebMCP tools or can’t list its registered tools, Run executes the same tool on the page. WebMCP requires enabling a browser flag; the Agents page lists steps for Chrome and Edge.

Related pages