Ask Cactus about Cactus
Ask Cactus questions about Cactus on the homepage, check cited pages, and continue in Messenger.
Ask on homepage
On heycactus.ai, ask Cactus about Cactus, read its answer and any cited pages, then continue the conversation in Messenger.
Sample questions
Open either sample question to read its answer:
Can Cactus publish something wrong?
Does it replace my support team?
Ask your own question
On heycactus.ai, under Ask Cactus about Cactus., select Ask your own question.
In the field that opens, enter your question and press Enter.
Cactus adds your question to the list and answers it there. If the answer cites pages, expand the source list beneath it to see them. A page title opens its page when a link is available.
Your questions stay available as you move between pages of the site. Reloading clears the list, and Cactus doesn't save your questions.
Continue in Messenger
Start a question
On larger screens, select Ask Cactus in the homepage hero to open Messenger ready for a question.
Continue a thread
After an answer in the homepage question list, select the option beneath it to continue the same thread in Messenger.
If an answer fails
| What you see | What it means | What to do |
|---|---|---|
| A failure message and a retry option | Cactus couldn't return an answer | Select the retry option beside the answer |