Getting started
Getting started is how a new account reaches a team: you accept an invitation, join a team that has proved your email's domain, or, as a team's owner, create your first product. Until payments open, an invitation or a joinable team still works, but a first sign-in with neither puts your address on the waitlist.
On this page
While payments are closed
Until the team opens payments, a first sign-in does not make a team, and the login page says so: "New to Cactus? Logging in puts you on the waitlist." An invitation to you, or a team that has proved your email's domain, comes before the waitlist and works while payments are closed. Otherwise Welcome confirms the waitlist with your address.
When you are let in from the waitlist, you get an invitation email. Once you are let in, your next sign-in makes your own team, and you are its owner.
Once payments are open, a first sign-in makes your team straight away, with no waitlist. Whether the team starts on a free trial is on Plans and billing.
Create your first product
Only a teamspace owner can create a product. A member sees "Only a teamspace owner can create a product" and an Open Members button, not the form.
On Your first product, check the name in Company, which starts as your team's name, and change it if you like.
Type the product's name in Product, up to 80 characters.
Select Create product. It stays off until a name is typed. Cactus then takes you to the docs home.
Once payments are open, the first product screen also asks "Where did you hear about us?" in one optional line, below the form. It is not asked if you already answered it, here or when you joined the waitlist, and your answer is kept on your account.
Connecting your code and building your pages come next, on Sources and Builds.
Accept an invitation
Sign in with the address the invitation was sent to. An invitation sent to another address is refused. Welcome then shows who invited you and to which team.
On Welcome, select Accept invitation to join the team.
Or select Not now, make my own teamspace to leave it. Cactus then tries to set up your own team, as a first sign-in does.
An invitation opened from its own link is accepted as soon as the page opens, and you land at home.
Join a team that's already here
When a teamspace has proved your email's domain and already has members, Welcome offers to join it by name.
The team lets you | What you see | What you press |
|---|---|---|
Join after asking an owner | What you see "An owner needs to let you in." | What you press Request access, and the team's owners get an email. |
Join at once | What you see "Join it to see its products." | What you press Join, and you are in at once. |
After you request access, the page reads "Waiting for an owner of" the team's name until an owner decides. If an owner declines, it reads that the team didn't approve your request, and asks you to get an invitation by email.
If an invitation doesn't work
What you see | What it means | What to do |
|---|---|---|
"This invitation has expired. Ask for a new one." | What it means The invitation was accepted or declined, or it has run out. | What to do Ask a teamspace owner for a new invitation. |
"This invitation was sent to" a masked address, "Sign in with that account." | What it means You are signed in with another address. | What to do Sign in with the address the invitation was sent to. |
"You already belong to" a team, "Cactus supports one teamspace per account for now." | What it means Your account is already on a team. | What to do Use that team; an account belongs to one teamspace. |
"Your request wasn't approved. Ask a teamspace owner to invite you." | What it means An owner declined your request, and you asked again. | What to do Ask a teamspace owner to invite you by email. |